Our Grievance Redressal Mechanism

The office has Grievance Redressal Mechanism in place headed by the Commissioner of Seamen’s Provident Fund Organization, Mumbai. All citizens/stakeholders may contact the designated officer for redressal of grievance providing a clear statement of grievance, indicating the background and officials/channels previously approached for redressal.

Shri. Surendar Kumar, Commissioner
Seamen’s Provident Fund Organization
(Under Ministry of Shipping)
“KRUPANIDHI” 3rd floor, 9, Walchand Hirachand Marg,
Ballard Estate, Mumbai – 400 001.

Our Stakeholders / Clients

SEAFARERS / SHIPPING COMPANIES

Responsibility Centers and Subordinate Organizations

LIAISON OFFICE, Kolkata

Indicative Expectations from Service Recipients / Clients

1. Remittances (PF Contributions) from Shipping Companies in time along with the correct seafarers details.
2. Seafarers are required to fill up the Application form in correct way and submit to this Office along with required enclosures.

Performance Examination Reports

Obtained by the C&AG during the course of Audit

Obtained by the C&AG during the course of Audit

Sevottam Compliance Reports

Board of Trustees